Medical Secretary (Ophthalmology)

The Medical Secretary, under the supervision of the site manager, will perform general administrative work in support of the day-to-day operations of practice and research patient care in the Department of Ophthalmology

Job Responsibilities:

  • Answer telephones, make appointments, handle and redirect inquiries as appropriate.
  • Handle all aspects of patient visit: Greet and distribute all required registration forms, (i.e. HIPPA, Registration Face Sheet) to patients; verify and/or update any new insurance or other information in IDX; obtain prior authorizations and referrals for visits and tests and verifies eligibility for services; accurately indicate arrivals, no-shows, reschedules and physician cancellations in the electronic scheduling system IDX, collect all time-of-service and past due payments; prepare superbills for walk in or emergent patients
  • Maintain patient’s electronic medical record by scanning all patient documents into crown.
  • Review daily crown task list.
  • Oversee assigned physician bump list: make all bump list calls ensuring all patients have been contacted to reschedule bumped appointment. Bump list must be completely worked and patients that cannot be reached should be sent a notification letter. All notification letters should be scanned in Crown.
  • Manage and review physician’s schedules to ensure all authorizations and precertifications for office visits and procedures are obtained. 
  • Follow end of day closing procedures.
  • Perform the following general duties: filing, copying, prepares letters, chart copies and other routine correspondences.
  • Maintain follow up of projects/reports and inform physicians and managers of critical situations or changes.
  • Ensure that University and Department policies and procedures are followed.
  • Take all required university, hospital and department trainings (e.g. IDX, Revenue Cycle Online Modules & CROWN E-learning)
  • Provide general administrative support to physicians and site manager.
  • Provide cross-coverage of other administrative assistants as needed.
  • Conforms to all applicable HIPAA, Billing compliance and safety guidelines

Minimum Requirements

  • High school diploma or equivalency
  • Experience in a medical office setting
  • Excellent organizational, interpersonal, and communication skills
  • Proficiency in MS word and Excel
  • Must be able to travel
  • Excellent customer service
  • Ability to handle fast paced environment
  • Experience working in a team setting


Preferred Qualifications

  • Two to three years’ experience in Front Desk medical office environment, preferably in ophthalmology
  • Bilingual in Spanish
  • Knowledge of GE Centricity (IDX), CROWN (AllScripts) and MPV


Salary: Can range with experience from $18-$22/HR 


Location: 635 West 165th Street, New York, NY 

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